Stoke on Trent Tenant Info

Tenant Fees post 1st June 2019 (please see below)

In addition to paying the rent, you may also be required to make the following  payments permitted under the Tenant Fees Act 2019.
Before the tenancy starts (payable Goodchilds Stoke-on-Trent ‘the Agent’)

Holding Deposit: 1 week’s rent
Deposit: 1 months’ rent

During the tenancy (payable to the Agent)
Payment of interest for the late payment of rent at a rate of 3% above the Bank of England Base Rate.

During the tenancy if permitted and applicable
Utilities – gas, electricity, water and sewerage

Communications – telephone and broadband

Installation of cable/satellite

Subscription to cable/satellite supplier

Television licence
Council Tax

Other permitted payments

Any other permitted payments, not included above, for breaches of contract or under the relevant legislation including contractual damages. These may include reasonable costs or losses incurred for loss of keys, security devices and changes to the tenancy agreement or early termination, if the Landlord agrees they can be made, up to the permitted limits.

Tenant Protection

Goodchilds Stoke-on-Trent is a member of Propertymark which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details on our website or by contacting us directly. To view our certificate, please see below.

If you require any further information please don’t hesitate to contact us:

Address: 27 Piccadilly, Hanley, Stoke-On-Trent, ST1 1EN
Phone: 01782 206713 Email:

Registered Company Name:

Goodchilds a Franchise owned and operated under license by R J Norton Ltd t/a Goodchilds Estate Agents (Stoke-On-Trent) Registered in England No. 07780453 Registered Address 27 Piccadilly, Hanley, Stoke-On-Trent, ST1 1EN VAT Registration Number: 126 2047 45


Client Money Protection Certificate

Contact The Stoke on Trent Office

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