Since opening its doors in January 2012, the Stoke branch has grown from strength to strength. Servicing the largest and most densely populated Goodchild’s territory the branch is the best performing sales branch in the group for properties instructed and sold.Ran by Managing Director, Robert Norton, the branch specialises in residential sales, residential lettings, new build part exchanges, auctions, mortgages, land valuations and new build sales. The office boasts a superb town centre location, situated within a pedestrianised area, with parking facilities near by.
Every listing receives free floor plans, a video tour, high quality photographs and a free premium listing upgrade on Rightmove. Staff at the branch pride themselves on their commitment to customer service, focusing on the entire customer ‘journey’ and experience, rather than simply selling houses. As part of this, they adapt a proactive and flexible approach to viewings, including accompanied viewings, out of hours contact, weekend opening hours and the provision of eye-catching property brochures featuring sharp photography and detailed floor plans. They endeavour to assist customers in their purchase, regardless of whether they are sing the branch to buy their home or not. The branch was recognised as ‘Exceptional’ by the Best Estate Agent Guide, sponsored by Rightmove and the Property Academy, in 2017. The ‘Exceptional’ award honours the top 5% of estate agency branches in the country. For those agents who show an outstanding level of service and care towards prospective clients. We are a proud member of the Property Ombudsman.
“I started out as an apprentice lettings negotiator at our former head office in Wolverhampton. Within the past 10 years I have learnt every aspect of property transactions working my way up learning both the sales and lettings market. Taking all the experience that I learnt in Wolverhampton I opened my own branch in Stoke, recognising that it was a large area and had plenty of opportunity to utilise my sales and lettings knowledge within the residential and investment market. Since opening our doors we have sold 100’s of properties and now have 100’s of properties under management.
If you are looking to sell or let a property or a property portfolio don’t hesitate to contact me”
-Rob Norton, Branch Director