Doesn’t Christmas approach fast every year? 2020 appears to have done the same, however, this year it has arrived with a very different feeling compared to other years. That said, our dedicated team are still pro-actively working to make your house move a success from start to finish.
Our office will be open throughout the festive period, with appointments being conducted as usual in a COVID-Secure manner. Our team have worked incredibly hard this year whilst constantly adapting to new COVID-Secure measures to keep you safe throughout your moving process. To help keep you updated, our office and phone lines will be open during the times below:
Wednesday 23rd December 2020 – 08:30 – 18:00
Thursday 24th December 2020 – Closed
Friday 25th December 2020 – Closed
Saturday 26th December 2020 – Closed
Sunday 27th December 2020 – Closed
Monday 28th December 2020 – Closed
Tuesday 29th December 2020 – 09:00 – 16:00
Wednesday 30th December 2020 – 09:00 – 16:00
Thursday 31st December 2020 – 09:00 – 16:00
Friday 1st January 2021 – Closed
Saturday 2nd January 2021 – Closed
Sunday 3rd January 2021 – Closed
Monday 4th January 2021 – 08:30 – 18:00
Although the office will be closed for a few days over the festive period, the team will be periodically checking emails and social media messages with the hope of responding to any urgent messages promptly.
If you are a tenant and need to report a Maintenance Problem at your property, the easiest and best way to report this is by using our Maintenance Reporting Website:
Click Here to Access the Maintenance Reporting Site (This site is constantly checked over the festive period and any urgent repairs will be dealt with promptly.)
If you have an emergency over the festive period, please contact:
Definition of an Emergency that may require immediate attention: Where lives or health are at risk or there is a serious risk to the property. Permanent repairs may be carried out at a later date – the priority is to ensure safety.
Electric Emergency – Western Power – Call: 105
Gas Emergency – Call: 0800 111 999
Water Emergency – Severn Trent: 0800 783 4444
Our preferred maintenance contractors are listed below should you have an emergency and need a temporary repair:
Plumbing, Gas Boilers & Heating
Kevin O’Brien Gas Services – 01572 755535 / 07889 285539
Oakham Gas & Plumbing – 07704 436340
Lidbetter & Hicks, Oakham – 01572 722204 / 07703 321530
L E Taylor Electrical – 07810 774133
A L Locksmiths – 07850 625521
We sincerely hope that you will not need to use any of these emergency contact methods, however, they are there for peace of mind if you do.
From the whole team at Newton Fallowell, we hope that you can enjoy a well deserved and rested Christmas with your family. We look forward to an exciting 2021.
The Newton Fallowell, Oakham Team!