COVID-19 – Update 24th March 2020 – Important Update!

COVID-19 – Important Update!
24th March 2020

Dear clients,

I wanted to email you personally in order to update you on how we’re adapting to the ever-changing situation surrounding COVID-19 and what we are doing to keep everyone safe. 

I have been closely monitoring guidance from the Central Government and have made the decision to close the Stamford, Oakham & Bourne offices from 18:00 on Monday 23rd March 2020 until further guidance is received in order to re-open. This has been an incredibly difficult decision to make and has been made to ensure the safety of my team, their families and the clients we deal with on a daily basis. 

I can assure you that our offices will remain fully in business and proactively dealing with all aspects of your move throughout this unprecedented time. 

Through this period the office will not be staffed, however, the team will continue to deal with clients through Telephone, Video Call, Social Media, Instant Messaging & Emails. 

Stamford Office       01780 754530
Oakham Office         01572 335005
Bourne Office           01778 422567

We have a very committed team in place to actively work through this pandemic and have put lots of measures in force to continue our commitment to deal with your property in the most efficient way possible. 

If you are a tenant and would like to report a maintenance issue, please remember the quickest & easiest way to report this is by using our online Report a Maintenance Problem tool.

As this is an ever-evolving situation, the guidance above may change and we will work hard to inform you of this as quickly as possible.

Finally, on a personal note, I hope yourself & your loved ones keep well during these unprecedented times. 

Yours faithfully,
Jason Treadwell
Managing Director
Newton Fallowell Stamford, Oakham & Bourne