Choose the right agent

Buying and selling property is considered one of the most stressful and emotional periods in life and normally coincides with other major events, so it requires some clear decision making as your choices will be important to your future well-being.

We are very experienced and understand the pressures involved in selling your property. Here we set out to answer some of the questions surrounding the sale of your home. We hope we will provide you with useful tips, advice and recommendations which help to smooth your move.

How do you choose the right agent?

Selling and buying property is a complex, expensive, time consuming activity – relying heavily on excellent communication, good management and experienced professionals. The vast majority of home movers simply do not have the time, resources or skills needed to sell a property on their own – they need an estate agent to do this for them. An estate agent’s primary role is to facilitate the sale of your property as well as providing regular communication, guidance on the presentation of your property and support through the more complicated and stressful stages of the transaction. They are responsible for the accurate valuation of your property, taking in to account the economic issues affecting the market – determining what is selling successfully and why. The agent will also take care of the energy performance certificate for your property. They will be responsible for how your property is presented to the market and how widely it is promoted, including online presentation, and attracting and carefully qualifying the right buyers. There is nothing worse than having the wrong buyer for your property; it can delay the transaction for months and, worse, waste time, money and effort for everyone. “A good estate agent should be well informed, intelligent and interested in the motivations and needs of its clients”

Choosing the right estate agent is critical to the successful sale of your property. However, selecting an estate agent can be a daunting task, especially with so many to choose from. So how do you get it right? Recent research highlights that the general public have difficulties in distinguishing between estate agents and their comparative claims – creating a barrier to both trust and confidence.

At Newton Fallowell all of our offices exhibit excellent local and regional knowledge, they are recognised and respected in the local communities they serve, and have developed enviable long-term relationships with local businesses and suppliers – crucial to the smooth transaction of your property. We are fully responsible and accountable for our actions; our livelihoods depend on the quality of service we provide and our ability to successfully deliver sales at the best possible price. It is a little known fact that 85% of buyers move home within a 20 mile radius of their current property. Our strategically located 15 branch network works in harmony to maximise your properties local and regional exposure. However, for the 15% of buyers who want to move further afield, Newton Fallowell can network through The Guild of Professional Estate Agents to introduce clients to a broader range of property and wider market place.

The Guild of Professional Estate Agents

Guild of Professional Estate AgentsFacilitates and supports independent estate agents like Newton Fallowell; providing marketing, business and technology solutions to assist us in our service to you. It is very difficult to ask an estate agent whether you can trust them before you make your selection. Often it is not until after you have instructed an agent that you fully understand their capabilities and attitude. A large proportion of our business is based on recommendations from previous clients and business associates which speak volumes on the trust levels
we have built both locally and regionally.

So how do you ensure the estate agent you choose will deliver you the expertise and quality of service you require?

The truth is that setting up an estate agency in Britain is relatively easy to do and is currently unregulated. A person does not require qualifications and licensing is not enforced – which could result in bad advice, disappointing service and low customer satisfaction. The Guild of Professional Estate Agents offers practical assistance in regulating the industry and raising the standard of estate agents, and is focused on creating a better experience for you. To help you make your decision, you should look for estate agents who operate to strict codes of conduct and who are members of industry bodies such as the Royal Institution of Chartered Surveyors (RICS) or the Property Ombudsman (which offers a redress scheme in case of any disputes). Qualifications and training are essential for the development and success of an independent Estate Agent. The Guild of Professional Estate Agents provides regular training and support through its academy.